Playing with a clear head: how we keep play controlled

We want play with us to stay what it should be: paid entertainment with a clear start and a clear end. Here is how we think about that: the controls we offer and where to turn when an evening stops feeling light.
None of this is meant to spoil the mood. A session that you steer is simply a better session, and the tools below exist so that you decide how far an evening goes, and not the other way round.

Protecting minors and the 18+ rule

Our age requirement

Play with us is for adults. Our line is 18+, and the legal age in your country is the one that counts if it is higher. Registration includes a confirmation of that age.

Devices in a shared home

Phones, tablets and laptops that several people use deserve the same care as a wallet: keep your login to yourself and keep the screen locked.

Talking openly with young people

Adults who play can protect the young people around them simply by being open about it. Gambling is a grown-up activity, and saying so plainly is often enough to take the mystery out of it.

Control tools we offer

Deposit, bet and playing-time limits

We offer deposit limits, bet limits and playing-time limits. They can be set as early as sign-up, so the frame for your play exists before the first spin and not after a long evening.

Self-exclusion

If limits are not enough for a longer break, self-exclusion is part of what we offer. It is a deliberate step away, and it is meant to be taken calmly, not in the middle of a bad run.

Reaching us when you need a change

Our live chat and our email support both run around the clock. A question about limits or a break can be raised at any hour, including the quiet ones when such thoughts tend to arrive.

Our role in keeping play healthy

What we put in front of you

In our footer you will normally find the words “Play responsibly” and a link to a gambling help page. We keep that message in sight on purpose, because a reminder is easiest to follow when it is already there.

Warning signs of a problem

When play stops being entertainment

Watch for the moment a session turns from enjoyment into a chase: playing to win back a loss, or playing because it feels hard to stop. Entertainment does not need a comeback plan.

When life around play shifts

Time and money start to lean towards the game, and other things slide: sleep, work, friends, plans. A change in mood after a session, in either direction, is worth taking seriously.

When you hide it

If you find yourself playing down how long or how much you played, to yourself or to people close to you, that is a signal to pause and talk.

Getting help

Talking to someone who knows

Gamblers Anonymous holds meetings in person, virtually and by telephone, so there is a format for people who prefer a room and for people who prefer to stay at home.

Talking to people you trust

A friend, a partner or a family member can carry part of the weight. Saying the words out loud is often the hardest step, and it is also the one that changes the most.

Staying in control

Gambling with us is meant to be a pastime you pay for, like an evening out, with a budget you can afford to lose and an end time you set before you start. When it stops feeling that way, use a limit, take a break or step away for good. We would rather see you leave on good terms than play on when it has stopped being fun.